Welcome to our help and contact section. 
We have gathered below the most frequently requested information. The answer to your question may be there! 
If you have not found a satisfactory answer, do not hesitate to contact our customer service.

What is the delivery delay ?

For each of our products, you will find under its price the average shipping time, in working days from the receipt of payment.

When you validate your order, you will be able to consult the estimates of delivery dates on the carrier selection page.

If your order contains multiple products, it will be shipped once complete.

It may happen that we need information from you, if we can not contact you or if you are late in responding, the processing time may be longer.


Do you have a shop, a point of sale?

Find our Showroom at the Berges du Lac 1 Rue Lake Victoria Building The Ark Du Lac.


When will I be delivered?

In the details of your order, you will find the estimated shipping date as it was indicated when you placed your order.